Effective Date
27 July 2026
Thomas Brenton Ltd (“Thomas Brenton”, “we”, “our”, or “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website at Thomas Brenton.
By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.
Who We Are
Thomas Brenton Ltd is a UK-based designer and manufacturer of bespoke architectural metalwork, staircases, balustrades and luxury interior products.
If you have any questions regarding this Privacy Policy, please contact us:
Email: enquiries@thomasbrenton.co.uk
Information We Collect
We may collect and process the following information:
Information You Provide
- Name
- Email address
- Telephone number
- Company name
- Project details
- Any information submitted through contact forms
Information Collected Automatically
When you visit our website, we may automatically collect:
- IP address
- Browser type
- Device information
- Website usage statistics
- Referring websites
- Pages visited and time spent on the site
How We Use Your Information
We use personal data to:
- Respond to enquiries and requests
- Provide quotations and project information
- Improve our website and services
- Maintain website security
- Comply with legal obligations
- Send marketing communications where you have consented or where permitted by law
Lawful Basis for Processing
Under UK GDPR, we process personal information under one or more of the following legal bases:
Legitimate Interests
To respond to enquiries, manage projects and improve our services.
Consent
For certain cookies and marketing communications.
Contract
Where processing is necessary to provide products or services requested by you.
Legal Obligation
Where we are required to retain information for tax, accounting or regulatory purposes.
Marketing Communications
We may send marketing communications relating to our products and services where you have opted in to receive them.
You may unsubscribe at any time by contacting us or following the unsubscribe link in any marketing email.
Cookies
Our website uses cookies and similar technologies to improve functionality, analyse website traffic and enhance user experience.
Cookies may include:
- Essential website cookies
- Analytics cookies
- Performance cookies
- Marketing cookies (where applicable)
You can control cookie preferences through your browser settings or our cookie consent banner.
For further information, please refer to our Cookie Policy.
Data Sharing
We do not sell your personal information.
We may share information with trusted service providers who assist us in operating our business, including:
- Website hosting providers
- Website maintenance providers
- Analytics providers
- Email service providers
- Professional advisers
These providers only process information on our instructions and are required to keep it secure.
Data Security
We implement appropriate technical and organisational measures to safeguard personal information against unauthorised access, alteration, disclosure or destruction.
Data Retention
We only keep personal information for as long as necessary to fulfil the purposes for which it was collected, including satisfying legal, accounting and reporting requirements.
Your Rights
Under UK data protection legislation, you have the right to:
- Access your personal information
- Correct inaccurate data
- Request deletion of your data
- Restrict processing
- Object to processing
- Data portability (where applicable)
- Withdraw consent at any time
To exercise any of these rights, please contact us.
Third-Party Websites
Our website may contain links to third-party websites. We have no control over those websites and are not responsible for their privacy practices.
We recommend reviewing their privacy policies before providing any personal information.
Changes to This Policy
We may update this Privacy Policy from time to time. Any updates will be published on this page together with a revised effective date.
Contact Us
If you have any questions regarding this Privacy Policy or our handling of personal information, please contact:
Thomas Brenton Ltd
Email: sales@thomasbrenton.co.uk
You also have the right to lodge a complaint with the Information Commissioner’s Office.